Right of Cancellation


You can revoke or cancel your order for a subscription to a journal or for products in writing (e.g. letter, fax, e-mail) and within two weeks (fortnight days) without having to provide any specific reasons for your decision. The grace period begins upon receipt of this instruction in text form, but not before the receipt of the goods by the consignee (in the case of recurring delivery of similar goods, not before receipt of the first partial delivery). The timely dispatch of the cancellation, before the grace period expires, shall suffice for any cancellations. You can use the enclosed sample cancellation form, but this is not obligatory: Cancellation form The right of cancellation is excluded for CDs, videos and DVDs as well as for software once it has been unsealed or if the packaging has been opened. Other legal grounds are also applicable (§ 312g BGB). The cancellation must be sent to: mhp Verlag GmbH, Bahnstraße 8, 65205 Wiesbaden – Germany; or communicated by e-mail: vertrieb@mhp-medien.de; Fax: +49 611 50593-79


In the case of an effective cancellation, the services received by both parties must be returned alongside any benefits taken (e.g. interest). If you are unable to return the received service, in full or in part, or only in a deteriorated condition, you may have to provide us with a value replacement. This does not apply to the transfer of goods, if the deterioration of the goods is due solely to their examination – as would have happened within your store, for example. In addition, you can avoid the obligation upon you to pay a price for any deterioration caused by the intended use of the goods by not using the goods as your own property and by refraining from any action that might impair the goods’ value. Items that can be sent as packages are to be returned at our own risk. You will have to pay for any return costs if the delivered goods match what was originally ordered. Items that cannot be sent as packages will be collected directly from you. Obligations to reimburse payments must be carried out within 30 days. The grace period begins for you when you send in your cancellation notice and for us upon receipt. The above provisions regarding the right of cancellation apply only to contracts with consumers within the meaning of Section 13 of the German Civil Code (BGB), which does not conclude contracts for commercial purposes or for independent professional activities. 

If you have requested that the service be commenced during the cancellation period, you must pay us a reasonable amount equal to the proportion of the services already provided to us by the exercise of the right of cancellation with respect to this contract, compared to the total scope of the services provided for in the contract. 

End of the cancellation rights policy.